This Privacy Policy describes how www.resoir.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

At Resoir, the privacy of your personal information is important to us. We are committed to ensuring that your personal information is handled responsibly and ethically in accordance with the Privacy Act 1988 (Cth) (“Privacy Act”) or other relevant legislation as applicable.

We may review and update this Privacy Policy from time to time including in response to changes to the legal, regulatory or technology environment in which Resoir operates.

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

We do not share any personally identifying information publicly or with third-parties, except when required to by law. You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practises around privacy and personal information.

Device Information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimise our Site.

  • Source of collection: Collected automatically when you access our Site using cookies, log files,​ or​ tags.

Order Information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.

  • Purpose of collection: to provide products or services to you to fulfil our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

  • Source of collection: collected from you.

Using Personal Information

  • We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers.

Contact

For more information about our privacy practises or if you have questions, please ​feel free to contact us by email at hello@resoir.com or by mail​ at RESOIR, 27/7 Bungan St, Mona Vale NSW 2103, Australia​.​

This policy is effective as of December 2021.